Profile

Hello, and welcome to my personal website. I am an Assistant Professor of Management Science at the University of Miami. I received my PhD in Operations Management from Stern School of business at New York University, and my BSc in Mathematics from the University of Athens. My research focuses on designing and optimizing service operations, with an emphasis on healthcare delivery. Broader areas of interest include Stochastic Modeling, Applied Probability, Scheduling, Simulation, Optimization.

Résumé

You can find my résumé here.

Publications

  • Zacharias, C. and M. Pinedo. 2014. Appointment Scheduling with No-Shows and Overbooking. Production and Operations Management 23(5) 788-801. (available here)

  • Zacharias, C. and M. Armony. 2017. Joint Panel Sizing and Appointment Scheduling in Outpatient Care. Management Science 63(11) 3978–3997. (available here)

  • Zacharias, C. and M. Pinedo. 2017. Managing Customer Arrivals in Service Systems with Multiple Identical Servers. Manufacturing & Service Operations Management 19(4) 639-656. (available here)
    First Prize, ``INFORMS Service Science Section Best Paper Award''.

Working Papers

  • Multimodularity in the Stochastic Appointment Scheduling Problem with Discrete Arrival Epochs, with T. Yunes.
    (available here)

Miscellaneous