Hello, and welcome to my personal website. I am an Assistant Professor of Management Science at the University of Miami Business School. I received my PhD in Operations Management from Stern School of business at New York University, and my BSc in Mathematics from the University of Athens. My research focuses on designing and optimizing service operations, with an emphasis on healthcare delivery. Broader areas of interest include Stochastic Modeling, Applied Probability, Scheduling, Simulation, Optimization.


You can find my résumé here.


  • Zacharias, C. and M. Pinedo. 2014. Appointment Scheduling with No-Shows and Overbooking. Production and Operations Management 23(5) 788-801. (available here)

  • Pinedo, M., C. Zacharias and N. Zhu. 2015. Scheduling in the Service Industries: An Overview. Journal of Systems Science and Systems Engineering 24(1) 1-48. (available here)

  • Pelechrinis, K., C. Zacharias, M. Kokkodis and T. Lappas. 2017. Economic Impact and Policy Implications from Urban Shared Transportation: The Case of Pittsburgh’s Shared Bike System. PLoS ONE 12(8) e0184092. (available here)

  • Zacharias, C. and M. Pinedo. 2017. Managing Customer Arrivals in Service Systems with Multiple Identical Servers. Manufacturing & Service Operations Management 19(4) 639-656. (available here)
    First Prize, ``INFORMS Service Science Section Best Paper Award''.

  • Zacharias, C. and M. Armony. 2017. Joint Panel Sizing and Appointment Scheduling in Outpatient Care. Management Science 63(11) 3978–3997. (available here)

  • Zacharias, C. and T. Yunes. 2018. Multimodularity in the Stochastic Appointment Scheduling Problem with Discrete Arrival Epochs. Management Science (forthcoming). Manuscript available here .